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Terms & Conditions

The contents of this website are the sole intellectual of Diamonds on Broadbeach, all photos are owned by Diamonds on Broadbeach.

Our website may include links to third parties. These links are provided as a convenience and does not imply Diamonds on Broadbeach ownership or endorsement.

While reasonable care has been taken to ensure the facts stated in the website are accurate, neither Diamonds on Broadbeach, nor its employees will be responsible for errors omissions or misstatements.

We will endeavour to supply you with the goods ordered using the website, but Diamonds on Broadbeach will not be liable to any person if we decline or are unable to fulfil an order.

We cannot guarantee that your monitors’ display of any colour will be accurate. We will endeavour to deliver the corresponding products, but do not warrant that the products will be identical to the photograph or to the image on your monitor.

We reserve the right to refuse service to anyone, for any reason, at any time.

Refunds; Diamonds on Broadbeach only allow refunds where required by law. We are not required to refund simply for change of mind, or for reason outside of Diamonds on Broadbeach control.

Resizing; Diamonds on Broadbeach may provide a complimentary ring resize, where possible. Subsequent resizing or alterations will be at the purchaser’s expense.

Privacy; your contact details will be added to Diamonds on Broadbeach mailing list, which at any time can be removed by contacting us via email or phone.

Conditions of goods: Many items on our website may be second hand, estate or antique. Therefore, these items may have been repaired over time, and alterations may have been made. In addition there may be signs of wear, tear and imperfections. The buyer accepts that these changes may have occurred, whether or not the statement is made on the items page.

Lay-By: 20% deposit to secure a lay-by, regular instalments must be paid. If the client breaches the instalment agreement the lay-by may be cancelled at the cost to the client. It is the responsibility of the client to maintain contact details. (Refer Lay-by Term and Conditions)

International Transactions and International Shipping: Sales and shipping can be arranged at the cost of the client. All duties, taxes and insurance incurred at the client’s end are the responsibility of the client.

Promotion terms & conditions

1. Acceptance. By using or attempting to use the redemption code for an offer, you agree to accept and be bound by these terms and conditions.
2. Offer Period. Promotions are only available for a limited time, for as long as it is advertised on diamondsonbroadbeach.com.au. DIAMONDS ON BROADBEACH has the right to cancel or change any promotion at any time without notice and at its sole discretion.
3. Conditions. Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases nor combined with any other offers or discounts including price matching of any other retailer.
Promotions may not be combined with any other offers unless explicitly noted. Promotions will not always be replicated in-store. Qualifying promotion amount applies to merchandise only, excluding Gift Cards, shipping and handling charges (unless otherwise stated).
4. Offers are non-transferable. All monetary amounts specified in these terms and conditions are in Australian dollars (AUD). Promotions may be subject to availability.
5. ‘Excluded Items’ means sale items and electronic Gift Cards unless otherwise stated.
6. Redemption. To redeem an offer during an Offer Period, enter the advertised redemption code into the promo code box during the checkout process. A coupon code cannot be used in conjunction with any other offer. You can only use the redemption code once unless otherwise stated.
7. Shipping. (6.1) Items will only be shipped to addresses within Australia. (6.2) It is the responsibility of the customer to ensure shipping details are correct. If you are not available to accept the parcel it will be delivered to your nearest postal facility. It is the customers responsibility to arrange collection within 10 working days. Redelivery of the order will be charged at the customers expense.
8. Returns. Returns and exchanges are subject to Diamonds on Broadbeach return policy. If you return or seek a refund on any item purchased using a promotional offer, the value of the discount will not be refunded to you. Gift Cards or clearance items are not eligible for refund.
9. Changes. Diamonds on Broadbeach reserves the right to vary the terms and conditions of the offer by the company’s own discretion.
10. Offers: (9.1) From time to time we may run promotions on our website which are subject to both these Terms and any additional promotion-specific Terms which are incorporated into these Terms by reference. You should ensure that you read the specific conditions that apply to each promotion. By proceeding to purchase you agree and accept the Terms of the applicable promotion(s).
11. (9.2) Purchases made during a promotional period do not qualify for change of mind refunds or free returns under the company T&Cs. This does not affect your statutory rights.
12. (9.4) Gift with Purchase offers are limited time only, while stocks last. GWP codes can be redeemed off full price items only unless stated otherwise.
13. (9.5) Site-wide offers include all published products onsite unless stated otherwise.

This promotion is subject to standard promotion T&C’s. Note: Purchases made during the promotional period do not qualify for change of mind refunds or free returns under the company T&C’s.

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