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FAQs

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CASH LOANS

We offer loans from $50 to $100,000. If you have a luxury item currently valued over $100,000, please send us a picture as we might be able to make you an offer.
Our offer is based on your valuable items resale value, which is determined by using real-time pricing data and our certified team of valuers.
We accept many items such as, Luxury Watches, Jewellery, Diamonds, Gold, Platinum and many other items of value.
All Watches, Gold and Jewellery are stored in commercial fire proof safes, under 24-hour video surveillance and monitoring.
Your friends and/or relatives are able to make payments on your loan. However you are the only person able to collect your loan.

ORDERS

We accept payment by direct bank deposit. It is advised that you use your full name as your reference code on the transfer. Once payment has been received and cleared we will send a confirmation email.
Yes. For items to overseas destinations, we will contact you with a quote for postage, handling and insurance. The cost of any customs duty or taxes is the responsibility of the purchaser.
Please contact admin@diamondsonbroadbeach.com.au if you have any issues. All domestic orders are sent express with tracking numbers and are insured under our comprehensive insurance.
We ensure all pieces are packaged securely to eliminate the possibility of incurring any damages. However if you encounter any issues with your order please immediately contact admin@diamondsonbroadbeach.com.au.

SELLING TO US

We will pay you cash on the spot.

It is impossible for us to determine the value of your item for two reasons;

  1. If we can not see it, we can not test it.
  2. The price of Gold changes everyday, so quotes are only valid on the spot .

Though extensive industry knowledge combined with specific equipment such as:

  • XRF Machine.
  • Gold Acids.
  • Scales.
  • Diamond/ Moissanite testers.
  • Microscopes/ loops.
We provide a seven (7) day cooling off period.

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Your friends at Diamonds On Broadbeach

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